“Central Veterinary Services recently (August 1, 2022) made the switch to Lucca for IT services, as part of a larger clinic conversion to a lean management style.
By switching to Lucca and reducing our monthly IT service costs, it allowed us to re-invest that money back into the practice in the form of better equipment, which hopefully in the long-term will also reduce our need for technical support.
I am pleased to report that the transition was seamless; the steps of what to expect were clearly outlined for us by both providers. Some involvement was required on my part to act as the liaison, I would estimate it took a couple hours of my time and both parties ensured a smooth handover. Clint and Logan were instrumental in making this feel easy and helped me to navigate through the change successfully. Since then, I have been very impressed with the amount of work we have accomplished in such a short timeframe – we’ve updated Impromed, installed a new firewall and access points, and set-up a new remote desktop for our Executives and Doctors.
We are very pleased with the quality of work, their ability to scan the environment and make recommendations for improvement and the prompt response time of the support provided thus far.”Laurena V.Central Veterinary Services
“Lucca Vet has been fantastic for our IT needs at our veterinary hospital. As you can imagine, in a veterinary hospital, if something IT related breaks it needs to be fixed five minutes ago. Lucca Vet has 100% been there for us EVERY. SINGLE. TIME. we have had any issue and had it resolved shortly. They also work with our hospital’s schedule for updates and maintenance, even working late night or over a weekend so we don’t have any downtime during business hours, and are available pretty much 24/7 any time we have ever needed them.
Not only that, but when we first signed up they came in and did an assessment of our current equipment and protocols, and came up with a report that told us exactly what we needed and a timeline that fit in with our budget for the next year to replace everything that needed replacing and walked us through every step of the way.Tianna, PM
As an added bonus, they check in regularly every 3 months to go over this report, go over any updates or new concerns, and in general truly care about our IT needs and helping us out. Their pricing is extremely reasonable for the service and peace of mind they provide. Plus they are just generally really nice, professional and kind, which is always helpful. We would highly recommend Lucca Vet to any veterinary hospital looking for an all-inclusive, full service, and supportive IT company for their needs. Thanks!!”
“"Lucca made moving our IT services practically seamless. They are fast, attentive, lovely to deal with, and overall just a great company. I am so glad we made the switch and am very pleased with their services. They are truly a cut above the rest."”Dr. Amanda Della PennaFamily Vet Care Center
“Lucca Vet is AWESOME! We have been working with Clint and Logan on our IT set up for our new start up veterinary practice and we couldn't be happier. We were very overwhelmed initially after consulting with a few other IT companies. However, after speaking to the Lucca Vet team, we immediately felt at ease. Clint and Logan are thorough, informative and communicative. They have been fantastic introducing us to new vendors and coordinating with our current vendors. I would highly recommend Lucca Vet to any practice needing support for their IT/data security needs.”Killian Lenahen, VMD
“I am very confident in having Lucca vet take care of our IT needs. My experiences have only been positive and I would highly recommend them.
They are competent, responsive, and great people to work with.”Kelli Space, DVM
“For the past few years, Lucca has been my go-to for many things 'veterinary'. Lucca has a deep, wide-ranging understanding of the technological needs and resources veterinary professionals may call on. Often, Lucca is on the leading edge of these technologies before the general veterinary community is even aware they exist. Lucca has an innate ability to leverage that knowledge against his uncanny awareness of the unique business and operational intricacies of veterinary hospitals to help them grow and thrive. Which fits right in with Lucca’s natural values - uplifting the people they serve. I wouldn't just recommend Lucca as a valuable partner for veterinary practices, for the services they provide, they are only the only one I recommend.”Josh VaismanFlourish Veterinary Consulting
“From the first conversation, through implementation and monitoring, Lucca Vet has been the epitome of professionalism. Utilizing the Lucca Vet Data Security suite of services has allowed us, as a small family owned vet hospital, to operate in similar fashion to larger competitors and allow peace of mind that our data, business and family are in safe hands. I would recommend them to anyone looking for data security, world class expertise, or simply peace of mind for their hospital.”Michael, PMBrookside Veterinary Hospital
“We couldn’t keep this clinic running as well as we do without the help of Lucca! We truly appreciate all that they do for us.”AndrayaJasper Animal Hospital